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Unit 802, 8/F, Tower 1
Grand Century Place
193 Prince Edward Road West
Mong Kok, Kowloon
Hong Kong
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Quick answers to the questions we hear most often.
Yes — download and core splitting features are completely free. Free users can split a video into up to 3 clips and export in MP4. Premium unlocks all formats and unlimited clips.
The app supports Android 6.0 (Marshmallow) and above. Permissions for storage may differ depending on your Android version.
Refunds for in-app purchases are handled by Google Play. Please visit the Google Play Store help centre and request a refund within the eligible window (usually 48 hours).
Free users can export to MP4. Premium users can export to MP4, MKV, AVI, WMV, FLV, MPEG, and more — over 10 formats in total.
No. Your videos stay entirely on your device. We never upload, view, or share your video content. See our Privacy Policy for full details.
We aim to respond to all support enquiries within 24 business hours. Complex technical issues may take up to 48 hours to resolve.